Updated on: 1st May 2021
Introduction
Viable Thoughts Private Limited (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website ‘www.viablethoughts.com’, including any other media form, media channel, mobile website or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
Information Collection And Use
Personally identifiable information such as your name, shipping address, email address and telephone number and demographic information such as your age, gender and interests, information that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat, contact us and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.
Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze log data.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to deliver services or to assist us in analysing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every third-party site that you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Children’s Privacy
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Compliance With Laws
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Your Consent
By submitting data to us or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Updated on: 1st May 2021
Please read these terms of use (“terms of use”, “agreement”) carefully before using www.viablethoughts.com (“website”, “service”) operated by Viable Thoughts Private Limited (“us”, ‘we”, “our”).
Conditions of use
By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to leave the website accordingly. Viable Thoughts Private Limited only grants use and access of this website, its services to those who have accepted its terms.
Privacy policy
Before you continue using our website, we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.
Intellectual property
You agree that all materials, products, and services provided on this website are the property of Viable Thoughts Private Limited, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the Viable Thoughts Private Limited’s intellectual property in any way, including electronic, digital, or new trademark registrations.
You grant Viable Thoughts Private Limited a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.
User accounts
As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password. If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address it accordingly. We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.
No warranties
This Website is provided “as is,” with all faults, and Viable Thoughts Private Limited makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consultation or advice to you.
Limitation of liability
In no event shall Viable Thoughts Private Limited, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and Viable Thoughts Private Limited, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
Indemnification
You agree to indemnify Viable Thoughts Private Limited and its affiliates and hold Viable Thoughts Private Limited harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel.
Limitation on liability
Viable Thoughts Private Limited is not liable for any damages that may occur to you as a result of your misuse of our website. We reserve the right to edit, modify, and change this Agreement any time. This Agreement is an understanding between Viable Thoughts Private Limited and the user, and this supersedes and replaces all prior agreements regarding the use of this website.
Updated on: 1st May 2021
As a registered user, if you wish to cancel a confirmed enrolment, either prior to or after the commencement of the course, then you can send a formal request to our concerned team.
We will initiate any refunds due pursuant to the Payments Terms. Refund entitlement is calculated on the total fees due under the contract, less the applicable non-refundable registration fee. Our ability to refund the Course Fees and other amounts charged to you will depend upon the terms of the applicable cancellation policy.
If in case we cancel confirmed enrolment made, we will refund the Course Fees paid by the student for such enrolment. The refund amount shall not exceed the total amount paid by the student.
We reserve the right to postpone/cancel a course because of insufficient enrolments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc.) In case of such cancellation or postponement, amount paid towards fees will be refunded to the student after excluding transaction charges.
Refunds: Duplicate payment
Refund of the duplicate payment made will be processed via the same source (original method of payment) in 10 working days post intimation by the student.
Note: All refunds will be processed within 30 working days after the refund request is approved by us.
Rescheduling Policy:
In case we reschedule the course, the options available to the students are:
1. 100% refund, if the rescheduled dates do not fit into the student’s schedule.
2. The student would have the privilege of rescheduling and attending a class in future on any date of a scheduled course. A credit note will be issued for balance amount.
Timeline and Days:
In case of wrong payment, additional payment or cancellation the refund process will be initiated within 7-10 working days.
All refunds will be processed within 30 working days after the refund request is approved by us.
Refund policy by Service Process Stage
The customer cannot cancel his/ her enrolment after completion of two classes of the course that he/she enrolled for. This is applicable for all course with duration more than 3 Months.
For shorter duration courses which are less than equal to 3months, cancellation is not allowed.
If we receive notice of withdrawal from a student within first two classes of the enrolled course or within 10% of the period of instruction specified in the course duration, whichever is lower, we may retain 25% of the total fees paid.
If the student attends classes for more than two weeks or more than two classes of the enrolled course or accesses more than 10% of the course content, whichever is lower, then entire fee has to be paid.
In case, the student has not paid the fee, then he will have to pay the due amount as per the number of classes attended for that particular course.
For short term courses with duration less than or equal to 3 months, there will not be any refund of fees paid. However, based on then existing enrolment status and availability of seats in other similar short-term courses, student may be offered to take up any other short-term course being offered during the same time period.
Refund alternatives
The customer is entitled to an equivalent value company credit in case he/she qualifies for a refund of the service, if he/she chooses so.